Shipping policy

Shipping Policy

Thank you for shopping with BrillyHats! We strive to ensure your order arrives quickly and safely. Please review our shipping policy below for more details.

Processing Time:

• All orders are processed within 7-10 business days of receiving payment. Please note that processing times may vary during peak seasons or promotions.
• Once your order is processed, you will receive an email with tracking information (if applicable).

Shipping Methods & Delivery Times:

• Estimated delivery times will be provided at checkout, but please note that these are estimates and can vary based on your location and carrier.
• Delivery time does not include processing time and may be affected by holidays, weather conditions, or shipping carrier delays.

Shipping Rates:

• Shipping costs are calculated at checkout based on the weight of your order and the shipping destination.
• Free shipping may be available on orders over [specific amount, if applicable].

International Shipping:

• We currently offer international shipping to select countries. Shipping fees and delivery times vary by destination.
• Please note that international customers may be responsible for any customs duties, taxes, or import fees imposed by the destination country.

Address Accuracy:

• Please ensure that your shipping address is correct and complete before submitting your order. We are not responsible for packages that are lost or delayed due to incorrect address information.

Order Issues:

• If you experience any issues with your shipment, such as damage or loss, please contact us atsupport@brillyhats.com as soon as possible. We will work with you to resolve the issue.

If you have any questions or need assistance with your order, don’t hesitate to contact us. We're here to help!